Help Center

FAQ

How can your acquisition services help me with investment properties?

Answer: Our acquisition services are designed to assist you in identifying and acquiring profitable investment properties. We leverage our expertise and market knowledge to find properties that align with your investment goals. From conducting property research to negotiating deals, we aim to secure the best investment opportunities for you.

What does your on-site property management entail?

Answer: Our on-site property management services take care of all aspects of managing your rental property efficiently. This includes advertising vacancies, screening potential tenants, handling lease agreements, rent collection, property maintenance, and responding to tenant inquiries or issues promptly. Our goal is to ensure your property operates smoothly and generates maximum returns.

What is co-hosting, and how can it benefit me as a property owner?

Answer: Co-hosting is a collaborative approach where we work with property owners like you to manage short-term rentals effectively. By partnering with us, you tap into our experience, marketing strategies, and established networks in the short-term rental industry. We handle guest communication, bookings, and property maintenance, while you enjoy the benefits of a passive income stream.

How do your emergency services work in case of unexpected issues at the property?

Answer: We understand that emergencies can arise at any time. Our 24/7 emergency services ensure a swift response to any urgent situation at your rental property. Whether it’s a plumbing problem, electrical issue, or any other unforeseen event, our team is ready to handle it promptly, minimizing disruptions and ensuring guest satisfaction.

How can staging and design services enhance the appeal of my rental property?

Answer: Our staging and design services are tailored to create a welcoming and attractive space for potential guests. We carefully select furnishings, decor, and amenities that complement the property’s style and appeal to your target audience. By showcasing your rental at its best, we increase its attractiveness, leading to higher booking rates and positive guest experiences.

How does your inventory and organization service help in managing my property?

Answer: Keeping track of property inventory and ensuring everything is in its place can be time-consuming. Our inventory and organization service efficiently manage all property items, from linens and kitchenware to electronics and amenities. This ensures smooth turnovers between guests and maintains the property’s overall cleanliness and functionality.

How does your shopping service benefit property owners?

Answer: Our shopping service saves you time and effort by taking care of the necessary supplies for your rental property. Whether it’s restocking toiletries, kitchen essentials, or other guest amenities, we ensure that the property is well-equipped for a comfortable stay, helping to boost guest satisfaction and reviews.

What are turnovers, and how do you manage them?

Answer: Turnovers refer to the process of preparing the property for new guests after a previous guest checks out. Our experienced team handles all aspects of turnovers, including cleaning, restocking essentials, and conducting inspections to ensure everything is in perfect condition for the next guest’s arrival.

How do you manage laundry services for the rental property?

Answer: Our laundry services take care of all linens and towels in the property. We handle washing, drying, and folding, ensuring that each guest has fresh, clean linens throughout their stay. This attention to detail enhances guest satisfaction and contributes to positive reviews.

What landscaping services do you provide for rental properties?

Answer: Curb appeal is crucial for attracting guests to your property. Our landscaping services maintain the exterior of your rental, including lawn care, gardening, and seasonal enhancements. A well-maintained exterior creates a positive first impression for guests, making them more likely to choose your property for their stay.